The TruPay Journal - News, Articles & Reports

Customer Service Fail - A Story of What NOT to Do

Posted on Fri, Sep 01, 2017 @ 08:00 AM

This post was re-published with permission by our good friends at eImagine.

By: Ben Klopfer

I received this email today. It’s a prime example of how not to communicate with your customers. Full disclosure… I receive many, many bad customer service, marketing, sales and spam messages on a regular basis… But this one takes the cake. A true customer service fail.

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This HR Trend Will Change the Way You Manage Your Workforce

Posted on Tue, Aug 29, 2017 @ 08:00 AM

This is the first time in history that there are five generations at work together, and the business implications of such a diverse workforce working side by side cannot be overestimated.

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The Rules of the Resignation Notice Period

Posted on Fri, Aug 25, 2017 @ 08:00 AM

If an employee puts in their notice, can you let them go that day instead of keeping them for the full notice period? Are there any compliance issues you need to be aware of?

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Want to Schedule Employees for Unusual Shifts? Hire the Right Person.

Posted on Tue, Aug 22, 2017 @ 08:00 AM

When recruiting for unusual hourly schedules, such as graveyard or on-call shifts, it’s important to sell the position in the right way. Some people prefer unusual schedules because of their sleep habits, their family’s needs, or their recreational habits; but not everyone can be successful working odd or irregular hours.

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TruPay Selected as One of the Best Payroll Companies in Indianapolis

Posted on Thu, Aug 17, 2017 @ 12:09 PM

Indianapolis,IN - TruPay has been selected for the 2017 Indianapolis Small Business Excellence Award in the Payroll Services classification by the Indianapolis Small Business Excellence Award Program. This award designates TruPay as one of the top payroll companies in Indianapolis.

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